Providing comprehensive healthcare to all UK residents, free at the point of use, and dedicated to your health and wellbeing from cradle to grave.
Funded by the public, the NHS is a symbol of compassion and care, driven by the skill and dedication of our staff to meet the needs of every patient.
From cradle to grave
Funded by taxation
Based on clinical need
The NHS operates on a set of core principles that ensure every patient receives the best possible care.
Providing a full range of health services, available to all residents, based on clinical need.
Care is provided based on a person's health requirements, not their ability to pay.
Aspiring to the highest standards of excellence and professionalism in every aspect of our work.
Placing patients at the center of everything we do, ensuring they are treated with dignity and respect.
The NHS is structured to provide a clear pathway for your care, from local community services to specialist hospital treatments.
This is your first point of contact. It includes General Practitioners (GPs), community pharmacies, dentists, and opticians who provide everyday healthcare and advice, and refer you to further services if needed.
This level of care includes hospital services, specialist clinics, and urgent care centres. You are usually referred here by your GP or another primary care professional for expert diagnosis and treatment.
For life-threatening illnesses or accidents, emergency services like A&E (Accident & Emergency) and ambulance services are available 24/7. For urgent but non-life-threatening issues, call NHS 111.
Your journey through the NHS is a clear and structured process designed for your comfort and wellbeing.
Your first step to accessing NHS care is to register with a local GP surgery. This provides you with a family doctor who can manage your health over the long term and act as your gateway to other NHS services.
When you have a health concern, you'll consult your GP. They will diagnose and treat many conditions themselves. If you need specialist care, they will write a referral to the appropriate hospital or clinic.
At your specialist appointment, you will receive expert care. After your treatment, the NHS ensures you have a clear plan for recovery, including any necessary medication, follow-up appointments, or community support.
Real stories from people who have experienced the care and dedication of the NHS.
"After my accident, the care I received from the paramedics to the surgeons was second to none. The NHS saved my life, and I'll be forever grateful for the incredible staff."
"The midwives who supported me through my pregnancy were just wonderful. They were so kind, knowledgeable, and made me feel safe and cared for at every step. A truly amazing service."
"My GP has been a rock for our family over the years. Always listens, always has time. It's so reassuring to know that level of consistent, quality care is there when you need it."
Everything you need to know about accessing and using the NHS.
Join the third-party newsletter to receive the latest health news, offers, and updates.